Wait until the log collection is finished.After unpacking, you will have the file AutoLogger.exe, run it and follow the displayed recommendations.Unpack the archive of the AutoLogger in any folder convenient for you.Visit "AutoLogger" resource page (automatic log collector) at and download it by pressing the orange button "Перейти к скачиванию" in the upper right corner:.Before starting the collection of logs, close (unload) all running programs and temporarily suspend the protection of your antivirus.Wait for the answer of the Helper, clearly follow all his instructions.Attach the file(s) you received in preparation for the treatment to your message by clicking 'selecting item' hyperlink, located under the input window in the message editor. In your first communication, describe in detail the problem that has arisen. Give a meaningful name to the subject, appropriate to the problem.If you suspect that your system is infected by malware and you need our help, then follow the instructions below:.Do not run utilities yourself without the advice of the Helper - this can lead to negative consequences, down to a loss of operability of the operating system and loss of user data!.
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